Privacy Policy

Last updated: March 25, 2026

At SkillForge, your privacy matters. This policy explains what data we collect, how we use it, and the choices you have. We keep things straightforward — no legalese for the sake of legalese.

Information We Collect

Account & Enrollment Data

When you enroll in a course or create an account, we collect:

Email address (required for enrollment and course access)
Name (if provided)
Enrollment history and course purchase records

Course Progress & Learning Data

To provide a personalized learning experience, we track:

Which lessons you have completed and your overall progress percentage
Time spent on each module and lesson
Quiz and exercise scores (where applicable)
Certificates earned and completion dates

This data helps us improve our courses and show you where you left off. We do not share individual learning data with other students or third parties.

Payment Information

Payments are processed securely through our payment provider. We do not store your full credit card number, CVV, or bank account details on our servers. We retain:

Transaction IDs and purchase amounts
Last four digits of your card (for your reference in receipts)
Billing address (if provided)
Subscription status and renewal dates

Automatically Collected Data

When you visit SkillForge, we automatically collect:

IP address and approximate location (country/region level)
Browser type, device type, and operating system
Pages visited and referring URLs
Session duration and interaction patterns

Cookies & Local Storage

We use cookies and browser local storage for:

Essential functionality: Keeping you signed in, remembering your cart contents, and maintaining session state
Preferences: Storing your display preferences (theme, language)
Analytics: Understanding how students use the platform so we can improve the experience

We do not use cookies for third-party advertising. You can clear cookies at any time through your browser settings, though this may require you to sign in again.

How We Use Your Data

Delivering course content and tracking your progress
Processing payments and managing subscriptions
Sending enrollment confirmations, course updates, and access links
Improving our courses based on aggregated (anonymized) learning patterns
Responding to support requests
Preventing fraud and maintaining platform security

Data Sharing

We do not sell your personal data. We share data only with:

Payment processors to handle transactions securely
Email service providers to send transactional emails (enrollment confirmations, course access links)
Hosting providers who store our platform data under strict data processing agreements

Data Retention

We retain your account and enrollment data for as long as your account is active. Course progress data is kept indefinitely so you can always access your certificates and pick up where you left off. If you request account deletion, we remove your personal data within 30 days, retaining only anonymized analytics.

Your Rights

You have the right to:

Access all personal data we hold about you
Correct inaccurate information
Request deletion of your account and associated data
Export your data in a portable format
Opt out of non-essential communications

Security

We use industry-standard encryption (TLS/SSL) for all data in transit. Sensitive data at rest is encrypted. We conduct regular security reviews and limit employee access to personal data on a need-to-know basis.

Changes to This Policy

If we make meaningful changes, we will notify you via email or a prominent notice on the platform at least 14 days before the changes take effect.

Contact

Questions about your privacy? Reach us at [email protected] or through our contact page.